Generally, media (DVDs, CDs, VHS), materials held in Reference, Reserves, Rare Books, and Special Collections cannot be delivered. If the catalog indicates that an item is library use only, we probably can't deliver it. If you're not sure, please contact us before placing your request.

• Currently, there is no limit on the number of items you can request for delivery.

If the book you want is checked out when we try to retrieve it, you have the following options to choose from when you are filling out the request form:

• Recall and hold UNC copy: Items that are due within a month will be held for you when they are returned. Items that are checked out for longer than a month will be recalled. This means that we will contact the current borrower and ask him or her to return the book/item sooner. When the book/item is returned, you will be notified and the book/item will be held for 7 days.
• Check for TRLN copy: We will look for a copy at Duke, North Carolina Central, or North Carolina State University. If a copy is available, we will request delivery through Interlibrary Loan on your behalf and hold the item for you. This usually takes two business days.
• Cancel request: If your requested item is checked out, we will cancel this particular request.

For Academic Affairs faculty, students, and staff, requested books can be delivered and/or returned to any of the following library locations:

• Art Library (Hanes Art Center)
• Biology/Chemistry (Wilson Library)
• Carolina Population Center Library
• Davis Library
• Geological Sciences Library (Mitchell Hall)
• School of Government's Knapp Library (Knapp-Sanders Building)
• Health Sciences Library
• Information & Library Science Library (Manning Hall)
• Park Library (Carroll Hall)
• Kenan Flagler Business School (McColl Building, Room 4502)
• Law Library
• Math/Physics Library (Phillips Hall)
• Music Library (Wilson Library)
• North Carolina Collection (Wilson Library)
• Planning Library (New East)
• Stone Center Library
• Undergraduate Library

Academic Affairs faculty members have the option to send books to their campus box (CB#). Please be aware that books may take longer to reach you if they are delivered through campus mail.

Services vary for those affiliated with Health Affairs and Law. Please contact the Health Sciences Library or the Law Library for more information.

You can return the book to any of the libraries and locations listed above.

Our goal is to deliver the book to the nearest library or campus box within 2-3 business days (Monday-Friday). Delivery times may vary during holidays and academic breaks.

The book will be held for 7 days then returned to the owning library and/or re-shelved.

If you log in to your interlibrary loan/campus delivery account, you will see what requests you have and where they are in the process.

You can renew UNC library books requested online though your "My Library" account or at any of the locations listed above. If you have a hold on your account for any reason, you'll need to return to the library where the hold was placed.

Please note: Books received through interlibrary loan or borrowed from a TRLN Library (boooks not owned by UNC) must be renewed through your Interlibrary Borrowing / Campus Delivery account.

If you need to renew an interlibrary loan item, log in to your interlibrary borrowing campus delivery account and click on the "Check out/Renew items" link on the left sidebar. Renewals must be made by the day before the due date. The lending library sets the loan period and some libraries do not allow renewals.

If you are enrolled in a Academic Affairs distance education program, you can use the interlibrary borrowing service. Be sure the status in your account profile indicates you are in a distance education program.

You can contact us whenever you have a question and we'd be happy to help you.