University Library Technician:
Working Title: Reserve Processing Assistant
Position Number: 16957
Salary Range: $24,605 - $54,000
Closing Date: April 9, 2012
Essential Skills, Knowledge and Abilities
The Reserve Processing Assistant works within a team responsible for making available to students over 20,000 classroom readings for approximately 1500 courses each year using the Library's Innovative Millennium integrated library system and Docutek ERes electronic reserve software.
The Reserve Processing Assistant reports to the Reserve Supervisor and is responsible for placing materials into the Reserve Reading collection and the Electronic Reserve system. The position is expected to aid in the maintenance of the Reserve collections and to assist the Reserves Supervisor in reserve-related tasks. Specific duties include creating Reserve records that are searchable through the library catalog and Electronic Reserves database; receiving and preparing instructor Reserve requests for processing by retrieving library materials and scanning documents for Electronic Reserve; renewing and removing material in the Reserve collection as requested by instructor; may have direct communication with faculty about their course lists and/or to resolve related problems; helps compile unit statistics; and helps supervise and coordinate the work of a graduate and an undergraduate student assistant assigned to the reserves unit.
Working with the E-Learning Coordinator and others, the Reserves team participates in developing, testing, and improving services and tools that facilitate faculty and student access to library resources placed for course reserves.
The Undergraduate Library is a 24-hour facility. The person in this position is cross-trained with the Library's circulation unit to provide support for the Reserves/Circulation public service desk during regular weekday supervisory rotation. This position is also responsible on Sundays for opening the R. B. House Undergraduate Library to the public, and for managing all security, facility and service concerns.
The successful candidate should be self-motivated, able to work collaboratively, and to effectively multi-task in a dynamic team environment under deadlines. The position requires problem-solving and keen observation skills; proven ability to analyze, interpret, recommend, and implement policy and procedural guidelines; and to accurately organize and maintain a high volume of detailed records in various databases (Excel, Access, Millennium, and Docutek), strong oral and written communication skills, as well as the ability to remain calm under pressure and to tactfully and courteously interact with library patrons and instructors.
This position is being recruited at the Contributing Competency Level under the Career Banding program. The anticipated salary for this position is $25,000.
Sunday - Thursday 10:30 a.m. - 7:00 p.m. Temporary schedule changes may be necessary during exams, intersession, holidays, summer sessions, and to cover staff absences.
High school diploma or equivalency and two years experience in library services, office support, or related field; or equivalent combination of training and experience.
Previous library experience, particularly reserve processing and supervisory experience. Knowledge of digital scanning and desktop publishing software (Adobe Acrobat, MS Publisher, MS Office (Word and Excel), and experience with Innovative Millennium Library software. Ability to integrate data from diverse applications.
To apply for SPA positions, use the Office of Human Resources ApplicantWeb online application system http://www.unc.edu/appweb/step1.html. The ApplicantWeb will guide you through the process of completing your application online. Applicants will be able to create and save applications, resumes and cover letters. Positions are posted on the Library's website until filled. For more information on application procedures, applicants may contact:
An Equal Opportunity Employer