PUBLIC COMMUNICATION SPECIALIST - CONTRIBUTING:
Library Development Office
Working Title: Donor Communications and Annual Fund Coordinator
Essential Skills, Knowledge and Abilities
Position Number: 53533
Pay Band Range: $28,743 - $76,204
HIRING RANGE: $34,337 - $41,000
Closing Date: January 23, 2013
INTERNAL ONLY: This is an internal posting for permanent, time-limited and layoff priority employees of UNC-Chapel Hill only.
A successful candidate must have excellent interpersonal skills, must communicate effectively in writing and in person and respond to inquiries promptly, tactfully and courteously. Candidate must demonstrate independent judgment, initiative, and a proven ability to be a contributing member of a team. Selected candidate must effectively organize and prioritize workflow, work accurately with detailed records, and handle confidential material with utmost discretion. Problem-solving and keen observation skills are required. Must demonstrate ability to write according to correct English usage and with appropriate tone for internal and external audiences. Candidate must be able to edit content prepared by others as well as compose written materials to use in a variety of communication outlets, including websites and social media.
Description of Duties
The Donor Communications and Annual Fund Coordinator is responsible for three important functions of the Library Development Office: communications, stewardship, and annual giving. The coordinator serves as editor of the Library's semi-annual magazine, Windows, and the Friends of the Library's website and social media presence. The coordinator develops content, writes features, edits content written by others, and manages all phases of Windows production and distribution. Stewardship responsibilities include producing gift thank you letters on a weekly basis and semi-annual reports to donors of endowed funds, and managing naming opportunities throughout the Library's buildings. Annual giving responsibilities include: direct mail and email campaigns; coordinating phonathon efforts with Central Development; and developing and executing strategies for gaining new donors for the Library and increasing gift size. Serve as overall office coordinator; hire, train, and supervise student assistant to support Library Development office.
Minimum Education and Experience
: Bachelor's degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
: The ability to understand the mission, objectives and goals of the Library Development Office, and the importance and impact of communications and stewardship to achieving those goals is important. The Donor Communications and Annual Fund Coordinator should have the ability to establish and maintain a variety of working relationships inside and external to the University Library, with library supporters, librarians, development staff across campus, and external vendors. A thorough knowledge of the methods and techniques of planning, writing, editing and producing printed and web-based communication is important, as is a thorough knowledge of the techniques for disseminating information to the Library's constituents and other targeted groups. Other desirable characteristics: ability to work effectively in a collaborative setting with a wide range of professionals and non-professionals; strong analytical and problem solving skills; detail-oriented and possess excellent organizational and project management skills. Previous library or development experience. Knowledge and experience with donor records management software and Microsoft Office software, including Word, Excel, PowerPoint and Access.
To apply for SPA positions, use the Office of Human Resources ApplicantWeb online application system http://www.unc.edu/appweb/step1.html. The ApplicantWeb will guide you through the process of completing your application online. Applicants will be able to create and save applications, resumes and cover letters.
Positions are posted on the Library's web page until filled. For more information on application procedures, applicants may contact:
Office of Human Resources
University of North Carolina at Chapel Hill
104 Airport Drive, CB #1045
Chapel Hill, NC 27514
An Equal Opportunity Employer