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u The right information at the right time. Dr. Tenopir made the analogy of the right amount of information to the right temperature: too little, and you freeze out the user; too much, and you confuse and frustrate him.
u The Librarian as a keeper of books. We still have a role to play as preservers of the intellectual record.
u Achieving personalized services for the user. Dewey's goal was that all librarians should be familiar with every book in their libraries. Our goal is currently more likely to seek the greatest use for the greatest number of people. She noted that Fred Kilgour has stated that we must recapture the humanization of the library.
u Quoting again from Dewey, she emphasized that the library is a school.
In conclusion Dr. Tenopir noted that our pioneers set standards that were harder to achieve in their time than they are now, and that we should not loose touch with the goals that they articulated.
Derek A. Rodriguez spoke on "Turn of the Century Trends and Opportunities in Library Automation." His presentation gave conference-goers an introductory overview of current library automation trends by presenting a brief history of library automation's past development as well as providing possibilities of its future growth. These trends have occurred in part because of the information explosion of the past decade, the wide availability of personal computers as well as changing expectations of library patrons. Derek focused on key areas of library automation including the development of integrated online systems (IOLS), with attention to standard protocols such as Z39.50, as well as the availability of electronic resource delivery and management. Finally, he stressed the importance of examining each trend in terms of larger library goals and objectives which would then lead to new opportunities for growth and better overall service for library patrons.
"To Your Health: Medical Resources for Consumers on NC Live" was presented by Linda Collins, Education Librarian at UNC-CH Health Sciences Library. In a hands-on session utilizing workstations, Linda guided attendees through core resources for consumer health information available via NC Live, particularly EbscoHost's "Health Source Plus" and "Clinical Reference Systems," and Bell & Howell ProQuest databases. In addition to NC Live's resources, she illustrated resources available from the National Library of Medicine's MEDLINEplus system.
Kate McGraw, Information Services Coordinator for the UNC-CH Health Sciences Library, led a lively hands-on workshop covering business and company information resources on the NC LIVE system. Kate offered many useful tips on these databases and demonstrated effective ways to answer challenging questions. Workshop attendees benefited both from her informed perspective and the wonderfully detailed documentation she provided, leaving all more confident about "taking care of business!"
Eric Lease Morgan gave a dynamic and informative presentation of MyLibrary, a user-centered, customizable interface to their library's electronic resources. Once a MyLibrary account is set up, the Web interface allows a patron to customize his or her own HTML page by selecting a discipline chosen from a controlled thesaurus. Each chosen discipline is associated with suggested resources, and the patron may either add favorite personal links or delete resources as s/he sees fit. Patrons can log into their MyLibrary accounts from any PC with remote Web access.
MyLibrary is more than simply a portal or portable bookmarking manager. "Global Messages" are presented on all the pages to alert patrons to things of potential interest, not unlike UNC's "Spotlight" feature. In addition, each patron is given a librarian contact that is determined by discipline. MyLibrary incorporates significant current awareness features. The Current Awareness section allows a user to search the library's OPAC for recent acquisitions in his areas of interest or may have recent acquisitions in specific areas emailed to him on a regular basis.
MyLibrary is searchable via a guest account: http://my.lib.ncsu.edu/
In the closing session, Joanne Marshall reflect on her first year as dean of the School of Information and Library Science, noting that SILS was ranked number one in U.S. News and World Report. She added to Carol Tenopir's list of goals that we should become "contact management experts" for patrons' encounters with technology. We are becoming intermediaries in new ways in addition to our roles as educators and systems developers, content access creators was well as content developers. She emphasized that "high touch" should go along with high tech; that is, that the human element should be integrated into technology. Other trends for the future include partnering for economic development, which is a new concept for partnership between information and technology; children and information technology, and global connections and collaborations.
Dr. Marshall showed a video from a recent conference sponsored by the state entitled "Vision 2030: Driving the New Economy." The conference was described as an options-planning project, exploring the ways that information, science, and technology will shape the future of the state. Following the Vision conference, task forces were formed and a report will be forthcoming.
The presentations except Dr. Marshall's are available on the conference's website:
Contributors to this report:
Linda Collins, Roberta Engleman, Lynn Jacobson, Tommy Nixon, Jill Shires
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1. Would you prefer the conference to be held
a: at the Friday Center
b: on campus
2. Is price a factor in your decision to attend? yes no
3. Do you prefer Spring break week? yes no
Other than spring break week?
4. If you did not attend, could you comment on your decision?
(Please attach your comments to this questionnaire.)
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