Creating a User Centered Library, LAUNC-CH Annual Conference

March 8th, 2010

This year, the LAUNC-CH conference is investigating how academic libraries from Raleigh to Charlotte are working to make their libraries more user centered.

Brochure and Registration (pdf) | Registration form only (pdf)

Keynote Address

"What Do You Do?": User-Centered Ethnography at UNC Charlotte's Atkins Library
UNC Charlotte's Atkins Library is actively looking outward to determine how the Library may best ensure student success in the next decade. UNC Charlotte librarians and an anthropologist are conducting two user-centered tests: (1) asking patrons, and especially students, how they work; and (2) gauging patrons' responses as they navigate the Library's current website. Three senior members of the Department of Information Commons will describe the lead-up and the consequences of Atkins Library's central question for patrons: "What do you do?" Information Commons, due to its immediate and direct interaction with students and faculty across the entire curriculum, is uniquely qualified to collaborate in this innovative ethnography of Atkins Library and UNC Charlotte.
Speakers:
Dawn Hubbs, Head of Research Services, UNC Charlotte
Mike Olson, Associate University Librarian for Information Commons, UNC Charlotte
Barbara Tierney, Head of Information Services, UNC Charlotte

Morning Break Out Sessions

Descriptions of morning sessions

Afternoon Break Out Sessions

Descriptions of afternoon sessions

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